Brick and Mortar Pledge

BAYDOG is committed to supporting independent brick and mortar retailers. We're not looking for customers... we are looking for partners. We believe the best buying experience happens in the store, where consumers interact with the product. They want to feel the quality, test the fit, and most importantly, receive informed advice from knowledgeable staff.

Our partners are our eyes and ears, and we rely on you to help us improve. When you have an issue, we want to hear it.

We make the following commitment to support our retail partners:

• We NEVER sell on Amazon, Chewy or any third-party online platform

• Robust MAP policy: NEVER be undersold

• 100% product guarantee

• Prompt and accurate order fulfillment

• Stellar customer service